Privacy Policy

1. Who We Are

RHEM Works Inc. ("RHEM Works", "we", "our") is a Canadian engineering and health & safety consulting company. This policy describes how we collect, use, and protect information you provide through rhemworks.ca.

2. Information We Collect

We collect information you voluntarily provide when using our tools or contacting us, including:

• Name, email address, phone number
• Property address and location data
• Energy consumption and project details

We do not collect payment information.

3. How We Use Your Information

• To respond to your inquiry or service request
• To provide solar feasibility estimates and engineering assessments
• To maintain records of project inquiries
• To prefill forms for your convenience during return visits

We do not sell your information. We do not share it with third parties for marketing purposes.

4. Third-Party Services

We use trusted third-party services for hosting, security, address validation, and solar energy modelling. These providers process data only as needed to deliver the services you request.

Analytics & Marketing: With your consent, we use Meta Pixel (Facebook/Instagram) to measure the effectiveness of our outreach and understand how visitors interact with our site. Meta Pixel collects anonymized interaction data (page views, button clicks) and may set cookies on your device. It does not give us access to your personal social media profile.

You can control this at any time via the cookie consent banner that appears on your first visit. Declining cookies will prevent Meta Pixel from loading entirely. You may also reset your preference by clearing your browser's localStorage for this site.

5. Data Retention

Inquiry and submission data is retained for up to 3 years for business record purposes. You may request deletion at any time by emailing info@rhemworks.ca.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of personal information we hold about you. Contact info@rhemworks.ca to exercise these rights.

Data Deletion: For detailed instructions on how to request deletion of your data, including data collected via Meta Pixel and our website tools, visit our User Data Deletion page.

7. Cookies & Browser Storage

Essential storage: This site stores form entries in your browser's localStorage for convenience, so information can be prefilled on return visits. This data remains on your device and is only sent to our server when you submit a form. Your cookie consent preference is also stored in localStorage.

Optional cookies (Meta Pixel): If you accept cookies via our consent banner, Meta Pixel may set cookies (such as _fbp and _fbc) to track anonymized visit and interaction data. These cookies are used for marketing measurement only.

You can clear all browser storage at any time through your browser settings, or reset cookie consent by removing the rhem_cookie_consent key from localStorage.

8. Contact

For privacy questions or data requests, contact us at info@rhemworks.ca.